Licensed and regulated by the Central Bank of Kenya. Deposits protected by the KDIC (Kenya Deposit Insurance Corporation).

Frequently Asked Questions

Clear answers about our loans, accounts, branches, and how banking with U&I works β€” so you can move forward with confidence.

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Questions our customers ask most

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About U&I What does U&I Microfinance Bank do?

U&I Microfinance Bank provides microcredit solutions in order to improve its customers' and stakeholders' lives by offering high quality services.

Loans Who is eligible for a loan and how much can I borrow?

Any Kenyan who is over 18 years and possesses a national ID is qualified for a loan. You are only required to prove that you are able to repay your secured loan. For example if you are in business, you show that the business can support the loan.

The amount of the loan will depend on the need of your business and ability to pay.

Branches Where are the U&I Microfinance Bank offices?

Our offices are in Nairobi CBD as well as Gikomba (see Our Branches under Contact Us). We have made every effort to bring our services as close to you as possible.

Loans What kind of security does U&I Microfinance Bank require?

We employ securitized lending where we require conventional securities once a client has adhered to all requirements needed by the bank. Such securities may include a log book or title deed.

Loans Does U&I Microfinance Bank lend to business start-ups?

U&I Microfinance Bank finances business start-ups. However, the track record of the business is very important in determining the ability to service a loan. For details, check the Products pages.

Loans How do I apply for a loan?

Simply call us and one of our loan advisors will come to your place of work and process your application right where you are. You can also visit your nearest U&I Microfinance office for further information.

About U&I Why did U&I become a Microfinance Bank?

It had been a long-time goal of the board and management of the Institution to deliver to our clients an all-inclusive financial model. Our aim as an Institution is to serve our customers comprehensively β€” and as the economy continues to grow, so do our customers' financial needs.

Services What other services does U&I Microfinance offer?

U&I Microfinance Bank offers credit facilities to clients as well as takes deposits, and customers can transact over the counter using their savings or loan accounts.

U&I also offers value-added services such as:

M-Pesa

Mobile banking

About U&I Why bank with U&I Microfinance Bank?
  • We are an award-winning company
  • Our products and services are designed and differentiated to serve entrepreneurs with different needs
  • Attractive interest rates on all savings products
  • Mobile money platform available
  • Excellent customer service that ensures ease and efficiency when banking
  • Opportunity to save and grow your money in a secure environment
Accounts What do you need to open an account?
  • National ID
  • Passport photo

Still have a question?

Our team is happy to help with loans, accounts, or anything else about banking with U&I.

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